They asked many questions about how I would proceed when presented with basic IT support problems or customer service issues. They did not elaborate on whether my answers were sufficient or not.
It Service Desk Interview Questions
1,701 it service desk interview questions shared by candidates
Why do you want to work for us?
What is your experience in your field
How would you troubleshoot a user whose PC doesn’t turn on? (this was the only technical question.
How would your previous colleague would describe you?
Tell Us about your Self?
Tell us about time where you had to overcome a struggle.
Multiple service desk role related questions.
Porque quiero trabajar en 3M Fortalezas, debilidades en
Tell us about a time you failed
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