Dime un momento que fuese un reto, ¿qué aprendiste?
It Tech Support Interview Questions
6,820 it tech support interview questions shared by candidates
Some technical questions included 1. Explain OSI model and why we use it 2. What is the difference between sudo and su command 3. What is the difference between TCP and UDP
What is Active Directory? How did you overcome an obstacle??
Do you have experience troubleshooting?
What is DNS? Describe debug process if customer can't access Internet.
A lot of questions haha
Tell me about a time you had to deal with a difficult customer?
Situation based technical questions on windows, Linux and MAC.
What kind of technical environment did you work in?
In the first round, they asked me some questions about Windows OS troubleshooting and some networking stuff. CompTIA A+ materials should be sufficient to answer these questions. 2nd round of interviews was entirely behavioral and it's all about Amazon's leadership principles. Prepare some good stories from your past experience, it could be work or school-related or your personal endeavors.
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