Describe any IT projects you have been involved in and the role you played.
It Tech Support Interview Questions
6,820 it tech support interview questions shared by candidates
Give a description of your IT experience.
What is IPCONFIG? What is the NTLDR Error? What do you mean by BSOD ? What is the active Directory? What is DHCP, and explain the use of DHCP? What is DNS
Are you able to travel from different places within 10-15 miles from each other?
What is a VLAN How much you do know about the Avaya system
Tell me about yourself and what is the company name?
Tell us about your experience
Can you explain the process you follow to troubleshoot a hardware issue? How do you handle a situation where a user's computer won't boot? Describe your experience with network troubleshooting. What are the steps to set up a new user on a network? How do you handle a situation where a user reports a slow computer?
A client you support has recently been receiving CEO email scams. The emails are claiming to be from the CEO asking to start a wire transfer asap. On closer examination you notice the email address has the domain spelt wrong and the reply to address is completely different. This is a common scam, however, not all users are aware of it. Please write a paragraph or two which could be sent as an email to all the staff at the client warning about the scam and how to avoid it.
1)User life cycle management: Okta for onboarding and off boarding staff 2)Device management: Mac, Windows and mobile devices 3)Secure email attachments
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