How do you plan, manage and prioritize your daily task?
It Technical Support Interview Questions
6,820 it technical support interview questions shared by candidates
What was the most difficult support situation encountered, why was it so and how did you resolve it?
What kind of person I am - They want to know you
Usual interview questions. Full tour of the office and summaries or company culture, flexible working etc was provided. Remember job specific questions regarding how I would support users, how I would deal with scenarios e.g. a user with broken hardware or an awkward issue.
The phone interview with recruiter went pretty good. We talked pretty general questions like my background and work authorizations. Nothing deep like my skills. The onsite interview went okay, I did not get a chance to talk with a team member, however, an office manager talked with me basically went through my resume and reject me. I was wondering do you even know my skills area?
Briefly describe yourself
What does customer service mean to you?
What are your strengths above all else?
Tell me about yourself Approach to resolving technical queries Lots of Scenario and log based questions
What's your greatest failure so far? Have you handled a difficult situation with a co-worker? How? What do you do if you disagree with a co-worker?
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