The most important question in my opinion was to describe one of the most pressure situations you have ever faced in your professional life. I think this is a very important question, because it tells about an individual that how they may perform in certain conditions.
The most difficult questions would be how to handle a difficult user. What would be the point where a supervisor would have to get involved. How would you try to resolve the issue.
why do you want to work here explain what is VPN
What is subnet?
how do you troubleshoot a printer that cannot print?
One of them was regarding previous work experience and projects I worked on
My previous experience and how to solve certain technical problems
1. Tell me about yourself 2. Why did you choose a career in desktop support? 3. Why are you interested in our company? 4. What is your troubleshooting process? 5. How do you start the OS in safe mode? 6. Which is more important between technical knowledge and interpersonal skills?
Name previous projects worked on
What is DHCP and when do we use?
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