How do you handle stress at work
It Technical Support Interview Questions
6,820 it technical support interview questions shared by candidates
Describe your experience and role during (previous job/experience)
What is the OSI model?
An application that was just downloaded crashed during startup, describe all the ways you would troubleshoot this issue.
A user calls you and asks to help them access the company website, walk them through the steps.
How to prioritize tasks Stakeholders management Troubleshooting
Tell about your self Previous company details Programming Ticketing tools
SCCM, MS Intune, M365, OS
My experience in group projects
the interview questions are basic. "how do you fix a corrupt outlook profile?" "what is the host file?" They might ask you what your focus is when providing IT support. "Customer service" is the correct answer, though they have no concept of what this is in practice.
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