For this position they ask not only STAR situational questionsbut then multiple interviews that are just technical questions back to back so you better memorize literally everything to do with networking, Linux, windows, etc.
It Technical Support Interview Questions
6,820 it technical support interview questions shared by candidates
Describe the OSI model. What is the windows host file? In Linux, how do you view the directory you are in? What is DHCP? What is DNS?
Describe the time you were given a task and failed.
Any of the CCNA topics would be enough for this job
Why are you a good fit for the role?
Are you currently on H1B,TN, F1 or OPT VISA?
Why are you interested in working for this company?
Basic Customer service questions and simple debugging for the technical interview.
What’s your previous work experience?
How would you add a printer to the network?
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