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It Technical Support Specialist Interview Questions
1,496 it technical support specialist interview questions shared by candidates
esperienza passata in cui ti sei trovato di fronte a una scadenza incredibilmente ravvicinata. Che cosa hai fatto per essere sicuro/a di riuscire a rispettarla?
Windows OS-based questions were asked during the 2nd interview. The topics covered were AD, DHCP, DNS, BSOD, some basic networking topics, command line, application-based errors, and error logs (event viewer). You will also be asked to explain your troubleshooting process and answer some behavior-based questions.
What kind of tech stacks have you worked with?
Describe your experience and role during (previous job/experience)
What is the OSI model?
An application that was just downloaded crashed during startup, describe all the ways you would troubleshoot this issue.
A user calls you and asks to help them access the company website, walk them through the steps.
What is: IP, Tell be which browsers do you know. What is mac address. What to do if the internet goes down? I think there were 10 or 12 questions, Don't remember the other questions.
What do you want from a job role? What kind of technical support issues did you handle in your previous role?
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