Nothing out of the ordinary. There are about 5-10 questions.
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tell me about a time you were asked to complete a task you did not agree with.
Name a time where you handled a conflict with a customer.
How have you handled a difficult situation with a customer?
Describe a situation where you had to explain something to another person. How did you explain it to them?
Name a time you mad a mistake, what was it and how did you handle it?
do you have a clean record
How can UPS benefit you?
When was a time you handled customer service in a unique or different way?
Are you willing to stand for up to 12 hours?
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