I applied online. The process took 2 weeks. I interviewed at loanDepot (Lake Forest, CA) in Aug 2016
Interview
i had a group interview with 2 of the supervisors in the department, there were about 4 of us and 2 got chosen for a 2nd interview. i was one chosen so i also came in for a 2nd interview, a one on one , with the department manager, this was very laid back.
EASY, SEEMS LIKE THEY HIGHER ANYONE.
The people interviewing are really cool and motivated to get you started so it very high energy, at least with the person I did my interview with.
I applied online. The process took 1 week. I interviewed at loanDepot in Oct 2021
Interview
3 managers with 4 possible candidates. Questions were round robin and via zoom. Did not let you be yourself and it seemed to be too much going on at once.
I applied through an employee referral. The process took 1 week. I interviewed at loanDepot (Irvine, CA) in Jul 2021
Interview
The interview process was a Zoom video call with 10 other applicants and 3 members of management. They asked a question and everyone answered. It took about 45 minutes from start to finish.
Interview questions [1]
Question 1
How do you handle stress and prioritize tasks in a fast-paced environment?
Customer Service Representative applicants have rated the interview process at loanDepot with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 42% positive. To compare, the company-average is 64.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at loanDepot overall takes an average of 15 days.
Common stages of the interview process at loanDepot as a Customer Service Representative according to 12 Glassdoor interviews include:
Personality test: 16%
Group panel interview: 14%
Phone interview: 14%
IQ intelligence test: 11%
Background check: 9%
Presentation: 9%
One on one interview: 9%
Skills test: 9%
Other: 7%
Drug test: 2%
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