Experience in CRM, what do you know about Zalando, why you didn't use this marketing acquisition model in your task etc
Manager Crm Interview Questions
879 manager crm interview questions shared by candidates
1-Why do you choose to pursue a career at Zalando? 2-How do you tailor your onboarding activities based on different customer segments?
They didn't show up on the call.
We discussed about my previous experience, some specific questions were addressed related to that. In the end I was asked why I was applying for a job for which I'm overqualified and we agreed that the position is not suiting me. I got some good advice too.
Why do you want to leave your current position?
- Casestudy based - CRM expertise - Stakeholder management
The scheduled interview was rescheduled, and then ignored by the recruiter
A case study asking me how I would manage the launching of a new burger.
1. Make CRM trigger campaigns map, from user profile to segmentation 2. Analysis. Awful data - lots of campaigns with minus delta(TG - CG). If it's true data, CRM manager should be fired :) They even don't know formula to count delta between target group and control group. 3. Chat bot. Strange task, but ok.
I was asked about my ability to run ad hoc campaigns on a weekly basis and quantify the audience base
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