From recruiter: - Tell me how you landed your last job - What was the hardest customer situation you faced? - Why Microsoft? - Why you? From managers: - Tell us a bit about yourself and what do you think you are going to do in this position at Microsoft. - Tell us about the biggest problem with your biggest customer. - What do you know about SAAS and other cloud services? - Tell us about when you were requested to learn something fast? How long did it take you? - If you get the job, what do you think is going to be your biggest challenge? - How were you measured as a Customer Success Manager? What were your KPIs? - What do you think you are going to do in the next 2-3 years? - Why Microsoft?/ Why you? - What cloud software do you know at Microsoft?
Manager Customer Success Interview Questions
17,473 manager customer success interview questions shared by candidates
Tell us a little about yourself.
Why do you want to be in this position?
What if the project goes haywire and nothing works, and client is very unhappy?
Describe customer journey as a CSM
What type of work environments do you feel you work best in?
Asked the basic rookie interview questions. 1) How did you hear about this company? 2) What are your strengths> 3) What is your pay range?
General questions about experience and what I knew about they young organization.
There were no questions. No one showed up.
I haven't been interviewed yet, but the online application asks for my birthdate and social.
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