Questions were basically asked around the work experience
Manager Customer Success Interview Questions
17,473 manager customer success interview questions shared by candidates
Questions about prioritizing customers and their needs.
"let's say the sales team signs on a client for a year -- how do you keep them on longer?"
"can you give us 10 strengths and 5 weaknesses" which is a lotttt. even when I provided context for all of the strengths & weaknesses, the interviewer just waited for me to finish coming up with more items when I was 80-90% don
Give an example of when something went wrong.
Where do you see yourself in the next 5 years?
What was my experience with Excel. VLOOKUP was mentioned
What was one project you worked on that impacted the organization.
Which yours resposanbilities and duties about your currently position?
How do you ensure customers do not churn
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