Skip to contentSkip to footer

Medical Assistant Interviews

Salaries
Interviews

Medical Assistant Interview Questions

Employers hiring medical assistants are looking for candidates with a mastery of both clerical and interpersonal skills. Expect to be quizzed on health care procedures as well as experience tending to patient needs. Be aware that many employers will expect candidates to be certified by the American Association of Medical Assistants.

Top Medical Assistant Interview Questions & How To Answer

Question 1

Question #1: Are you comfortable handling confidential information?

How to answer
How to answer: Show the interviewer that you are familiar with the Health Insurance Portability and Accountability Act (HIPAA). As a medical assistant, you may deal with patient's medical records, so consider explaining your process for keeping records secure. Share a story about a time you worked with sensitive information at a past job.
Question 2

Question #2: How would you handle a patient complaining to you about their experience?

How to answer
How to answer: This is an opportunity to showcase your conflict resolution skills. Consider saying that you would listen intently to the patient's issue. It is likely important to the interviewers that you can build strong relationships with clients and represent the team well. You could also mention your willingness to ask for help from colleagues if you cannot meet the patient's needs yourself.
Question 3

Question #3: Tell me about your computer skills.

How to answer
How to answer: Computer literacy is an important skill for a medical assistant. Assure the interviewer that you are competent with tasks like typing, billing, and scheduling. Mention any specific software you have used in past roles, especially medical software systems.

4,783 medical assistant interview questions shared by candidates

One of the questions I was asked during the interview was to talk about a time at a previous job that there was a conflict and how did I handle it. One conflict aroused at my previous job regarding contractors that our clients had chosen to do repairs on their homes. Some of the contractors unfortunately didn’t do the work our company paid for and instructed them to do. At that time, we paid the contractors 80% upfront and then when the job was completed we paid the remaining 20% of the payment for the materials and labor for the job assigned.
avatar

Medical Assistant

Interviewed at 360care

4★
Apr 12, 2022

One of the questions I was asked during the interview was to talk about a time at a previous job that there was a conflict and how did I handle it. One conflict aroused at my previous job regarding contractors that our clients had chosen to do repairs on their homes. Some of the contractors unfortunately didn’t do the work our company paid for and instructed them to do. At that time, we paid the contractors 80% upfront and then when the job was completed we paid the remaining 20% of the payment for the materials and labor for the job assigned.

Viewing 521 - 530 interview questions

Glassdoor has 4,783 interview questions and reports from Medical assistant interviews. Prepare for your interview. Get hired. Love your job.