Describe a time in which you had to follow a policy or procedure you disagreed with. What did you disagree with, why, and what did you do?
Medical Support Assistant Interview Questions
130 medical support assistant interview questions shared by candidates
How do you manage multitasking?
Tell me how you would deal with an irate customer.
How would you rate yourself on scale of 1 to 10 on dependibility.
Give an example of a time where you had to use good judgement and logic to solve a problem. What kind of decision making did you use. What was your decision and what was the outcome? Did your decision affect anyone negatively, if so, how?
Explain a time where you were in charge of two employees that could not be treated the same way yet both had to learn the same job. How did you handle this? What type of thinking did you use to decide on how to handle this. Did your plan work? What was the outcome?
Why do you want to work at the Department of Veterans Affairs?
Describe to me an incident that you had with a difficult customer
Please recount an instance when you unexpectedly had to solve a very difficult situation, why was it difficult, what was your role, what resources did you use, what training did you draw upon and what was the impact of your actions for your organization? Be specific.
Specifically name a time where your involvement changed something at your work place.
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