Member Advocate Interview Questions

1,133 member advocate interview questions shared by candidates

Recruiter: Salary Range Written Test: Create a logic jump. Respond to request for swag. Respond to cancellation request. SF Team Members: Previous experience. Outside interests. Manager of Customer Success ( Barcelona ): Type(s) of managerial style(s) you prefer. VP of Customer Success ( Barcelona ): Questions from the VP bordered on "gotcha" questions to what I term "inferiority complex" questions ( i.e., Why would someone with your experience be interested in working at Typeform? ) Not sure if it has anything to do with the recent exit of employees from the company or if that is just the VP's style. My overall experience was that the VP lacks the qualities the company purportedly seeks in candidates: professionalism ( she excused herself before the interview was completed, interrupted responses, curt when asking for clarity on unclear information regarding team makeup ). If you are considering interviewing with this company, I would consider carefully the other reviews for the company, not just my experience.
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Remote (US) Customer Support Advocate

Interviewed at Typeform

3.3
May 22, 2020

Recruiter: Salary Range Written Test: Create a logic jump. Respond to request for swag. Respond to cancellation request. SF Team Members: Previous experience. Outside interests. Manager of Customer Success ( Barcelona ): Type(s) of managerial style(s) you prefer. VP of Customer Success ( Barcelona ): Questions from the VP bordered on "gotcha" questions to what I term "inferiority complex" questions ( i.e., Why would someone with your experience be interested in working at Typeform? ) Not sure if it has anything to do with the recent exit of employees from the company or if that is just the VP's style. My overall experience was that the VP lacks the qualities the company purportedly seeks in candidates: professionalism ( she excused herself before the interview was completed, interrupted responses, curt when asking for clarity on unclear information regarding team makeup ). If you are considering interviewing with this company, I would consider carefully the other reviews for the company, not just my experience.

one thing was unexpected: a bilingual written exam, translating medical words from french to english and vice versa; and translating e-mails/texts from both languages. I don't mind doing it, but heads up would have been nice from the HR especially if you haven't been speaking a certain language for a while.
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RN Member Advocate

Interviewed at Best Doctors

3.4
Jan 8, 2015

one thing was unexpected: a bilingual written exam, translating medical words from french to english and vice versa; and translating e-mails/texts from both languages. I don't mind doing it, but heads up would have been nice from the HR especially if you haven't been speaking a certain language for a while.

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