Why do you want to work here tell me a time a project failed tell me a time a project succeeded
Member Advocate Interview Questions
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tell me about your experiences, how do you deal with an unsatisfied customer
Recruiter: Salary Range Written Test: Create a logic jump. Respond to request for swag. Respond to cancellation request. SF Team Members: Previous experience. Outside interests. Manager of Customer Success ( Barcelona ): Type(s) of managerial style(s) you prefer. VP of Customer Success ( Barcelona ): Questions from the VP bordered on "gotcha" questions to what I term "inferiority complex" questions ( i.e., Why would someone with your experience be interested in working at Typeform? ) Not sure if it has anything to do with the recent exit of employees from the company or if that is just the VP's style. My overall experience was that the VP lacks the qualities the company purportedly seeks in candidates: professionalism ( she excused herself before the interview was completed, interrupted responses, curt when asking for clarity on unclear information regarding team makeup ). If you are considering interviewing with this company, I would consider carefully the other reviews for the company, not just my experience.
"Please, tell us about yourself"
They asked me about availability and schedule.
one thing was unexpected: a bilingual written exam, translating medical words from french to english and vice versa; and translating e-mails/texts from both languages. I don't mind doing it, but heads up would have been nice from the HR especially if you haven't been speaking a certain language for a while.
Why is customer service important?
Tell me about a challenging experience in a precious role and how you handled it.
What is an example of a time I provided above and beyond customer service
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