Describe an instance where you had to work with someone you didn't get along with and how you handled this obstacle.
Member Advocate Interview Questions
1,133 member advocate interview questions shared by candidates
Typical interview questions. Want to make sure people fit into their culture so they ask a lot of personality questions. Super easy.
Give an example of a difficult customer you dealt with and how you resolved the issue.
Name a time when you had to step up to meet a goal at work?
How did you handle a difficult situation?
How does a deductible work?
What is a challenge you have faced?
Two of the four interviews are testing your knowledge in Health Insurance (though it’s entry level). They have you review a sheet of terminology and then work flows, then grade you on how well you answer theoretical questions.
Why Collective Health?
Why do you want to be a Member Advocate?
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