They told me that they can't train for every scenario and there will be times I encounter things I haven't been trained for. They asked me what I would do in that situation, because leadership is often not around to hand hold and help each person.
Member Service Representative Interview Questions
1,803 member service representative interview questions shared by candidates
Where do you see yourself in five years?
How do you handle stress ?
If I had proficiency in Microsoft office
Are able to work a computer and have a designated work space with no distractions.
In your own words, describe IQ and name a famous person that you and I would both know that exhibits that type of IQ. How do you deal with stress? Name a time in which you had to solve a problem creatively.
What can you bring to Oscar/ why do you want to work for them?
why Oscar? How do you deal with changes in policy? Describe something in detail that you previously had to explain to callers in any prior position you had.
What is an area you could use some improvement on?
what have you heard about Meridian
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