Several sales questions were required by HR included: Tell me about a time you exceeded customer expectations during a sale. Tell me about a time in which you convinced a customer who was hesitant during a sale. Tell me how you would handle a frustrated customer.
Tell me about a time you had to convince someone to do something beneficial.
1.A time you made mistake and how did you tackle it? 2. Customer ask you to do something against the rule. 3. A time customer made mistake and how did you tackle it?
Can you give me an example of when you have faced a challenge at work and how did you overcome it?
Why are you the best candidate for this role?
what do you know about RBS
What experience do you have , how would you deal with that
What would irritate me about you in 6 months time
Tell me about yourself Why do you want this job
List 3 different types of mortgage rate.
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