I applied online. The process took 4 weeks. I interviewed at mthree (London, England) in Jul 2024
Interview
I was assigned a Talent Manager had my interview on Teams. Received an offer but the timings for that role were not practical for commuting. Got told I would be added to a queue but I'm not guaranteed to stay in the queue due to no offers being available at the moment. Was misinformed later and thought I was invited to a group interview.
Managed to get the contact info of the senior talent executive who declined to help not knowing what to do told me to speak to my talent manager. I was not contacted at all about the further steps and senior talent executive is the one that responds to glassdoor reviews as well as her colleagues. Appalling company and practice.
Interview questions [1]
Question 1
Explain to me your background and why you think you're suitable for this role?
Friendly, got to listen carefully the question, mostly behavioural. Please be prepared . But overall the question should be about the personal experience of the applicant . If the applicant is not familiar with concepts, got hints from hr
Interview questions [1]
Question 1
Troubleshooting workflow what’s the troubleshooting workflow you do
I applied through a recruiter. I interviewed at mthree
Interview
from average to difficult level. Focus on SQL, Linux, Python, and the project from the resume ( which software did u use, database, what was ur role, which programming language)
Interview questions [1]
Question 1
Write 4 queries on SQL, Linux--- finding something specific using the grep command, using the pipe, ps command
I applied through a staffing agency. The process took 1 day. I interviewed at mthree (Montreal, QC) in May 2025
Interview
90% of the interview is technical based. You don't really need to know your resume as they don't ask about it. They will ask basic introduction question on your experience and that's it.
Production Support Analyst applicants have rated the interview process at mthree with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Production Support Analyst roles take an average of 11 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at mthree overall takes an average of 18 days.
Common stages of the interview process at mthree as a Production Support Analyst according to 12 Glassdoor interviews include:
Skills test: 23%
Presentation: 16%
Phone interview: 16%
One on one interview: 13%
IQ intelligence test: 10%
Personality test: 6%
Background check: 6%
Group panel interview: 3%
Other: 3%
Drug test: 3%
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