Explain the OSI Layer
Noc Engineer Interview Questions
1,208 noc engineer interview questions shared by candidates
Handle customer tickets (interrupt) and auto-generated tickets (incident). ● Execute low to medium complexity projects and changes in Corp Network. ● Handle the business escalation process within SLOs. ● Handle escalations from Junior NOC (Tier I). ● Follow the approved MoP for all troubleshooting and when executing any changes in the network. ● Provide primary on call support. ● Document incident report, postmortem and lessons learned. ● Experience with routing and switching technologies and protocols including TCP/IP, IPv6, BGP and OSPF ● Knowledge in Firewalling concepts ● Expert knowledge in IPv4 addressing & subnetting. ● Experience with Enterprise and Service Provider network hardware platforms and architectures, ● Experience working with Service Provider Teams for faults with WAN Circuits. Credentials and Experience ● Industry standard certifications : Required CCNA / JNCIA, Preferred (CCNP,, JNCIP, JNCIS). ● 4-5 Years' experience in Network Operations teams. Knowledge, Skills, Abilities: ● Good oral and written communication skills, ability to articulate network issues. ● Strong LAN & WAN troubleshooting skills. ● Juniper & Cisco hardware experience. ● Knowledge of TCP/IP fundamentals and commonly-used network protocols (MPLS, IPv6, OSPF, ● BGP). ● IPSec VPN & GRE tunneling. ● Knowledge of network standards and practices. ● Experience in dealing with users. ● Strong knowledge of network troubleshooting tools, and monitoring platforms. ● Maintain a high sense of urgency while staying cool under pressure. ● Team-oriented, quick learner and adaptable to changes.
What operating systems have you used? Whats your experience with RAID cards?
What is the 3 way TCP handshake. You're working alone and a server goes down. What do you do?
What's something you've done that's not listed on your resume?
Tell me about your experience with (this technology). What have you done with it?
Mostly question of linux and servers
We want to get a reference by your existing or former boss.
what was my normal day like in previous position
Standard Interview. Was more like a conversation where we went over my resume and why I would be a good fit for the position. Interviewer was a nice guy.
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