1. Name one thing you have learned in recent times that has helped you to improve your performance at your job. 2. How would you deal with a situation where your are helping a customer and another customer who wants to buy a more expensive item interrupts you? 3. You spend 30 minutes with a customer who is building a backyard porch and after showing him where he can find the materials, he says he has to leave. What would you do to save the sale? 4. How would you deal with an angry customer who wants to return merchandise? 5. Describe a new skill that you have recently learned. 6. How would you deal with a customer buying defective merchandise? 7. Describe how you would multitask and prioritize work?