One thing that they asked me was what my plans were for the future. They like to help you grow in whatever way possible. For instance, say you are interested in radiology and want to become a rad tech. They will do their best to place you in that environment and help you gain the experience you need to apply for rad tech school.
Do you have any upcoming things that would require time off?
How comfortable are you explaining an EOB to a patient?
Have you ever worked remote?
“What’s one of your experiences handling a difficult patient situation?” (Something along those lines.)
Tell me about a time you went above and beyond with a patient.
How do you define "great customer service"? Provide an example with your current employer.
Where do you want to be in 5 years, questions like that. Also wanted to inquire about any Customer Service positions in my past employment. If you have this, mention this in your interview. Highlight that.
Interview questions are pretty standard. Focus on team interaction skills and technical ability.
What skills do you think you need to be successful in this position?
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