How do i deal with a customer complaint?
Pharmacy Technician Interviews
Pharmacy Technician Interview Questions
A pharmacy technician works closely with pharmacists to carry out administrative duties and supply patients with prescriptions. Be prepared to answer questions about your ability to deal with confrontational customers. You may be asked to engage in a few role-play scenarios, such as a patient not understanding how to take his prescription or a patient approaching you in a lot of pain.
Top Pharmacy Technician Interview Questions & How to Answer
Question 1
Question #1: How would you prioritize work to help the pharmacy run efficiently?
How to answer
How to answer: The interviewer wants to gauge how well you can juggle a heavy workload and maximize productivity with this question. Answer by stating how you would review the pharmacy procedures before starting to make sure you can step into the role and contribute to the team right away.
Question 2
Question #2: Do you believe customer services skills are important for a pharmacy technician?
How to answer
How to answer: Answer this question by stating how important it is to have excellent customer service skills in a pharmacy technician job because you are often the face of the pharmacy. You can talk about your experience working with customers and how you've built relationships with them in a previous position. You can also explain how you can remain positive even when dealing with a demanding customer and help them work through an issue.
Question 3
Question #3: Why did you choose to become a pharmacy technician?
How to answer
How to answer: The interviewer wants to gauge how enthusiastic you are about the profession with this question. Explain why you decided to become a pharmacy technician, whether it was your interest in chemistry or the role that it allows you to play in overall health service. Before your interview, think back to how you came to the decision to study pharmaceuticals. If you are using the position to reach another goal, such as becoming a pharmacist, you can also mention this. It never hurts to show ambition.
5,555 pharmacy technician interview questions shared by candidates
A challenging moment and how did you overcome it?
Are you familiar with the Geisinger Health System?
Name an obstacle you encountered at work and how you resolved the issue
Do you have customer service experience, cashier experience, familiarity working with the public and can you work a rotations including weekends and evenings?
Tell me about your self, and why did you want to leave your current job
How many central fill scripts does your store average? What is the goal?
Tell me about a time you faced an obstacle and how you handled it.
Normal basic questions. "When have you gone above and beyond?" "How do you work with difficult coworkers?" "What are your weaknesses?" "What are your strengths?"
How well do you work under pressure?
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