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Product Support Interview Questions
2,245 product support interview questions shared by candidates
Describe a potentially dangerous situation you have been in, and how did you handle it.
What were your favorite and least favorite projects that you've worked on?
Tell me about yourself, what tools/software you've worked with, how to deal with difficult customers
How do you handle a difficult customer? Etc.
How much do you know about the PI system?
Protocols in network
You double click on excel and the application doesnt open, what do you do?
Tell me about yourself. Go through resume. If you have a relative that called you asking for help on why a webpage won’t open, what would you do or ask to help them solve the problem? Have you ever worked in a team that had conflicts and how did you deal with them? What is the most difficult kind of person to deal with in a team setting and how would you describe them and then give an example from personal experience. Have you ever had a time that you had a lot of deadlines to meet and how did you deal with it? When was a time that you had to learn something really quickly?
1. Asked about experience working on a team. 2. Experience working on client projects 3. Experience with HTML (you won't really use this at all) 4. Experience with Email Marketing (depends on the team you are hired on) - it's not email marketing though - it's production
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