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Product Support Specialist Interview Questions
863 product support specialist interview questions shared by candidates
Why do you want this job?
Do you have any experience with Garmin products?
What flight ratings do you currently have? Have you used Garmin Pilot before? How familiar are you with Garmin Flight Plan?
what kind of customer service experience i had had in the past
Questions related to the position
Describe the situation where you made a mistake and what you learned from it.
- think of a time you had to deal with an irate customer how did you resolve the problem. - I was asked step by step instruction how to walk customer through a technical procedure.
Maths Logical and Reasoning questions
50 questions in total, we can clear it easily. Once you clear the online exam, 1st round will be with one of the Leads from Product Support, the questions here will include mostly about your previous experience, some scenario based questions and project management questions, no technical questions were asked
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