What motivates you? Why Gartner? Why me? When customer gave you a good feedback? How do you organize yourself? What is success for you? A time you went beyond customer service? Where do you see yourself in 5 years? How do you handle objections? Time with a difficult customer? How do you work with other people?
Could you give an example of a challenge that you had in your previous experience.
how you deal with people in other department
Why do you feel you would be a good fit for a remote job. Not the exact words. somewhere along those lines
Tell me about a situation where you were given constructive criticism and how did you adapt to it
Q: presentation about yourself and talking about specific skills required for the role.
Tell me a time where you dealt with a difficult customer.
Role play with potential Co-Worker - I was the bank employee and was in an application process with a client looking for a loan. I was provided with some background 'mini-case' information to prepare in advance that was the basis of the role-play.
Give me an example of when you felt like you went the extra mile for one of your clients you worked with. Why did you decide to do that?
What would be the first thing you would do when you start?
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