Previous experience in customer service /working from home
Remote Technical Support Interview Questions
2,541 remote technical support interview questions shared by candidates
What would your manager from 10 years ago rate you on a scale of 1-10
Did you have to meet a quota and how did you meet it?
What's the most useful piece of criticism you've been given?
The initial step of the interview process was a standard one (sending CV and Cover Letter). There was one special requirement that stood out in order to make sure the candidate paid close attention to the company requirements and its values. It's all there, in the Intro Video. :)
A 3 hours coding exercise about conversions.
Some genius level Javascript questions.
Asked to provide an example of working in a fast-paced environment.
Describe how to handle an upset customer.
There was not a difficult or unexpected question. The interview questions were pretty typical.
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