Advise a time that I had to use my interpersonal skills when assisting another employee. Give example of how I handled an irate customer. Give an example of when you could not help a customer. Quick answer: Never. Never advise a potential employer under any circumstance when you could not assist the customer. It's a trick question.
Do you smoke tobacco or use tobacco products?
Tell me about yourself? The salary range you expect? Can you work evenings and weekends? Tell me about your strengths?
Hiring manager- Role play. My name is .... I’m on a 2 week vacation in Disney world... I lost my card... I’ve been a customer for xxxx and I only use discover. How would you respond?
The 40 references was the hardest part, asking you friends and family for money essentially.
is it more important to focus more on your current customer base or acquire new customers?
How will you be an asset
They will ask you to tell them a bit about yourself and why you are leaving your current job (if applicable) and then they go into the STAR-method interviewing. For the general questions, stick to what's on your resume and sound sure of what you're saying.
1.Are you comfortable engaging with new people in person? 2. How do you deal with rejection? 3. What similar skills can you bring to this role?
Situational questions.
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