His questions saw how you would react to certain scenarios while working. They were very similar to what was asked on the personality test before. Questions: A customer wants to buy a dress but it isn't in stock, there is only the display copy available, what do you do? You are working on the till there is a long line. A customer pushes in front to ask for a refund for something bought online, what do you do? Those are the only questions I can remember.
Give a time when you have given good customer service?
What skills do you have that will contribute towards working in Primark?
scenario questions (all on glassdoor)
What makes you think you're suitable for this job? (skills you can bring to Primark)
What do you know about Primark?
A customer at the tills is taking very long to find their credit card what do you do?
Prioritise Assisting a Customer, Stock On Floor, Replenishing Stock and give reasoning
Tell me about yourself.
Why choose primark
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