Tell what is important to you when helping out a customer Tell me a little bit about yourself
Retail Coordinator Interview Questions
20,953 retail coordinator interview questions shared by candidates
Why do you want to work here?
how did you handle a tough situation with a customer?
None of the questions were difficult, per se, but they don't seem to really like any indication that you know more than basic operation of their computers, devices or apps. So if you do know more than that, the most difficult part will be hiding the fact that you do. From what I saw, Repair, Creative, and Genius positions are hired from within - either an employee who does internal training or an employee who refers an "outsider."
Not that hard questions were asked actually.
Name a time where you had a difficult customer at a previous job, and how did you handle this interaction?
I think they wanted to know how you overcame a challenging situation in your life.
How would you explain a quad processor vs a duo processor to a customer?
Q. Why do you want to work for Apple? Q. Describe a situation in which you went above and beyond to help someone/customer Q. Describe a situation where you dealt with someone frustrating and how you handled it Q. If you could be an apple product or service, what would you choose to be and why?
What's one time you didn't have the technical knowledge for a solution and had to bridge the gap.
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