They seem to not care about technical prowess or diversity of employees - want customer service, minions to control, miss Steve. Jobs.
Retail Operation Interview Questions
7,272 retail operation interview questions shared by candidates
There's a group activity which is a random scenario which test your ability to work with other people and how you respect their decisions but also include your thoughts in a nice manner. Make sure to be as polite as possible.
Describe a time you dealt with an unhappy customer and how did you deal with it?
Describe a time you gave outstanding service?
Was there ever a time you have let your team down?
Name something about you people wouldn't guess.
What is your favorite Apple product and why?
Describe an excellent display of customer service.
Why would you want to work for Apple?
I did not find any questions difficult, so no comment.
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