Tell me about yourself/ how can we increase profits at greggs/ describe excellent customer service/ how to reduce waste
Retail Team Member Interview Questions
185 retail team member interview questions shared by candidates
Previous working experience and position
When was a time you gave exceptional customer service? Why do you want to work here? Tell us about when you handled a difficult customer? Why did you leave your last job?
(Without knowing whether I was being screened for a Full Time/Part Time/Casual position) How flexible are you with regard to a 7 day morning and/or afternoon roster?
Availability? Why do you want to work for Bunnings? Why would we want you? About my background. About my past experiences. When have you given exceptional customer service? Name a time when you had an unhappy customer and how did you resolve the situation? What do you like about your previous job? What are you currently doing/been doing for the past while?
What are your hours of availability?
Can you give us an example of how you have had to use different selling techniques for different customers?
How important is the customer?
How would you handle changing positions in the store?
What are your goals in life? How do you plan your day? How do you organise your day? What are some of the biggest challenges you experienced? Describe one time you worked in a team environment
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