Q: Explain the Incident Management Cycle in Service now. Q: How do you plan to run two bridge calls simultaneously?
Senior Support Engineer Interview Questions
897 senior support engineer interview questions shared by candidates
I would say these were typical Support Engineer questions that were more focused on technical abilities, how you manage day-to-day tasks, examples of how you handle pressure, etc.
There wasn't really anything difficult or unexpected.
More in Technical and technical problem solving skills.
Linux and SQL questions
They will provide you with the general topics for the technical interview. Also for the manager and values interview, they will send you a guide on how are the expected answers
What is the JVM?
the online test question is around J2EE, Windows/Linux command, a trouble shooting case, writing an email response and SQL
Basic systems questions, Firewall troubleshooting, ports open., DNS record types, http 400-404 error messages., networking - load balancers, reverse proxies, nat, split brain and round robin dns. Web traffic, explain the connection client to server - walk the packets.
Broad scope such as Java (JVM Memory management) troubleshooting, application server, DB, OS and networking
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