I was given a 8 question sheet where there are customer scenarios varying between technical and theoretical, and you have to answer it as if you were in the role, and also put your thought process.
Senior Technical Account Manager Interview Questions
273 senior technical account manager interview questions shared by candidates
They asked questions about the wide range of roles I've held throughout my career since it fits in nicely with the role they were hiring for and also asked how well I handle ambiguity since this is a new position that isn't fully flushed out yet in terms of the role description and function.
Tell me about a time that you had to tell a customer a difficult situation and how you handled it
You are proactive or reactive person?
What are the different versions of APIs, REST and Websocket
Scenario-Based questions such as: "A time that you went beyond the expectation of the customer", "A time when you were the only person in the room with an different opinion or approach to a solution and how you handled that". Anybody serving long enough in the field will have solid examples of these, the real trick is being prepared and being able to articulate them on the fly and in serious depth.
Tell me about a time when you took a big risk in making a quick uniformed decision.
Describe situation when you went above and beyond what you were assigned.
What is JMeter?
Issue with 2-tier webapp with multiple servers and one database server. Customer says all web pages have been loading slow. What would you do to identify the problem?
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