Do you know what ITIL is?
Service Delivery Manager Interview Questions
1,005 service delivery manager interview questions shared by candidates
Most difficult client and why
Bank statement for full tenure (7 years); which was insane and a stupid thing to ask.
Tell me about yourself.
Give an example of how you delt with conflict and what was the outcome?
Not the exact wording but One question revolves around my current role and experience within management
Can you provide me with an example of how you would demonstrate putting your customer first, what did you do that was over and beyond normal BAU/Contracted requirements.
Q: Totally, inappropriate set of questions. Q: They just take a very long time to update the candidates. Q: Written exams are totally a waste of time and they hardly give proper feedback. Even after multiple chases.
What are your biggest weaknesses? How are your conflict resolution skills? What do you know about the position?
Q: Tell me about every job you worked for, and what you did there? Q: How would you do this role? Q: Are you flexible? Q: Why did you leave every job on your CV? Q: Are you prepared to learn the technical stuff?
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