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Service Desk Agent Interview Questions
3,058 service desk agent interview questions shared by candidates
Name a time you were faced with a difficult task and how you over came it.
The questions were all basic as to my availability and how comfortible I was with the product I would be doing technical support for.
What would you do with some free time you have during the workday (which is not the break time)?
strengths and weaknesses?
Tell about yourself Past project that you have worked on Roles and responsibilities in previous company
How do you see yourself in this company ?
Name a time you had to deal with an irrate customer and despite your efforts they were still disatisfied
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