Service Desk Associate Interview Questions

21,059 service desk associate interview questions shared by candidates

How did you handle a difficult customer ? A time when you contributed to the team ? A time when you showed leadership skills ? How would you prioritize your work(think urgent over important) ? How do you troubleshoot a ticket ? How do you prioritize a ticket (think impact and VIP customer)?
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Service Desk Officer

Interviewed at SA Health

3.8
Jul 24, 2020

How did you handle a difficult customer ? A time when you contributed to the team ? A time when you showed leadership skills ? How would you prioritize your work(think urgent over important) ? How do you troubleshoot a ticket ? How do you prioritize a ticket (think impact and VIP customer)?

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