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Service Desk Technician Interview Questions
1,558 service desk technician interview questions shared by candidates
How are you with time management?
A user rings you up and they tell you that they need documents printed urgently for a presentation, but the printer is not working and has 5 minutes left before he/she gets picked by taxi. How would you go about helping this user?
One question asked was "Are you wanting this job because it's just a job or are you really wanting to work for this company?
What Command-Line do you use to check internet settings?
How would you hw dle a irate user?
My job job history in the IT field
DHCP- AD- Windows Server- Firewall- DNS- Basic troubleshooting questions for PC, printer, monitor, etc...
Roll Play: An employee with a duel monitor display calls in and states that his monitors only show a black screen.
I'm word 2010 there is a feature called styles. it allows a user to change the layout in the middle of a document. How can you revert a style once applied. this is not the same styling as format.
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