How would you deal with a customer's issue, who is only able to communicate via e-mail?
Service Desk Technician Interview Questions
1,558 service desk technician interview questions shared by candidates
Who would win in a fight, Superman or Batman? This was a real question.
ROLL Play: Printers are installed using a utility so that as long as they are on same network they can be printed to. No server are required. A user reports that he is unable to print. There is no technical staff on-site please walk user through issue.
What salary you'd be willing to take
what is one of your best jobs and what did you learn from it.
What anime did I watch, how much experience did I have in IT.
Do you have any customer service experience?
Did you have experience in this? In your previous job... what would you do if you ran into this.
What protocol does the Internet use ...?
How much experience do you have?
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