I had to role play with here on the type of call I would take from A through Z. They wanted to see if I can think on my feet and have good judgment.
Service Interview Questions
205,247 service interview questions shared by candidates
What changes would be implemented to increase customer satisfaction?
How will you handle certain situations as a representative because you will run into difficultly customer inevitably.
Why do you want to work here?
How do you manage multiple problems in multiple locations?
If you have an upset customer on the phone, how would you deal with him?
Have much internet experience do you have?
"what's an IP address''
What will you do if someone tell you to do sth wrong?
Describe a time you went out of your way to help someone.
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