Companies rely on service representatives to answer customer questions and address customer complaints and concerns. Prepare to answer questions assessing your communication skills, empathy for customers, and problem-solving abilities. Be ready to draw on your experience as a service representative and as a consumer.
My qualifications and why I would be a great asset to there company. What kind of base pay I'm looking for. Will I been a reliable worker if hired on to team. Do I work well with others and how am I under pressure. What are my Good qualitys and when would I be able to start if I got offered the position.
what is your previous job
If am bilingual I said yes.
What does customer service mean to you?
Why did you choose the Calgary Zoo?
What do you know about customer service?
Pitch a upsell to a customer purchasing flyers for a new business. (Upsell=add on to puchase)
How would you describe yourself as a person.
Asked a lot of questions about length of employment and that Linnea wanted people that were okay staying in a position for at least a year and I was fired after 3 days on a Sunday by email. Go figure!
what did I know about marketing?
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