Tell about a time you had an angry customer and how do you handle it?
Service Sales Representative Interview Questions
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A time you went above and beyond to help a customer.
Standard questions about experience and skill set.
How do you build rapport with customers?
If you were bringing product x to market, how would you handle the initial rollout, follow sales and the product it is replacing?
Describe a time when you had to sees slate a serious situation.
They will ask a lot about the Amazon leadership principles
The difficulty? Probably the tone and the way the questions were approached, she was actively trying to make this into an interrogation while I was trying to keep this at the conversational level. Didn't work, unfortunately.
Describe a time you had to assist a customer that was VERY upset and cursing throughout the interaction.
What do you know about the company?
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