The ONLY difficult question was one of those brain teasers some companies like to use to see how candidates think on their feet. It was not one of the concise examples (i.e. "Why are manhole covers round?" or "how many tennis balls can you fit on a Boeing 757?") It was lengthy: Situation: There are 4 people on one side of a bridge. They must cross the bridge. It's nighttime, so they must use a flashlight. They must cross in pairs. One person can cross the bridge in 1 minute, another takes 2 minutes, another takes 5, and the last person takes 10 minutes to cross. When crossing, each pair will move at the pace of the slower walker. One person will have to make a return trip with the flashlight so the remaining people can use it to cross. Their walking pace also applies to these return trips. Question: In what sequence of pairs should they cross the bridge, such that the total time for ALL 4 to cross does not exceed 17 minutes. All other questions were standard personality gauging, behavioral, or experience-related questions, which is why I rate the overall interview process as average.
Service Specialist Interview Questions
7,572 service specialist interview questions shared by candidates
What experience do you have in working with this population?
Is the customer always right
Describe a time when you were given a task to perform that you did not agree with.
Very basic questions. Situational. “Tell me a time you had to deescalate a situation” “tell me about a time you didn’t see eye to eye with your boss and how you handled it“ etc.
ADAPTABILITY- Describe a time where there was an unexpected interruption that interfered with you work. How did you handle it.
Caseworker Scenario: You go on a home visit and there are 2 small children left unattended because the parents are sleep and there are dangerous objects/chemical laying around, what do you do?
If you had one opportunity, one chance, would you capture it?
Describe working with someone you didn't agree with.
how do you handle conflict
Viewing 221 - 230 interview questions