All questions were pretty easy and scenarios you may have already experienced before. I did not get the job which was very sad but it was because they hired internally. A friend of mine who used to work for the company told me that she knew the person they hired and it was an internal candidate.
What degree did you finish and what made you decide to choose that course?
Tell me a little bit about yourself.
Have you worked at a call center before?
Why should we hire you?
What is the most difficult interaction you've endured?
A skill that you have that others might not have
What is the most important task for the position you are applying for?
What is the one time something didn't go right and how did you handle it.?
How do you speak to a member who tells you that they feel like the company doesn't care about them?
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