Are you familiar with pcs?
Services Interview Questions
205,278 services interview questions shared by candidates
Tell me about yourself
Questions I was asked were made up of Name a time when .... Had to deal with an angry customer Went above and beyond Gave great customer service . We then talked about my experiences. I was interviewed by 2 ladies, who I have to say made me feel relaxed they were very friendly which made for a nice interview. I was made redundant In August after 25 yrs in a customer service role but not a banking /finance. This was a 1st interview so I was a little nervous. My advice is to just try and be yourself & listen .
Tell me about a time when an employee asked you to do something unethical. Tell me about a time you received good customer service. Tell me about a time you received poor customer service. Tell me about a technical issue you recently resolved at home.
What is a stress factor?
Do you continue us for long term?
I got as far as stage 3 role play. A woman was sleeping on a bench in one of the stations, I had to wake her up without touching her and then ask her to leave without calling for any assistance
Can you work under pressure
Why would you be a good asset?
Why do you want to work with NSW service
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