If I was a customer calling in saying that my service I paid for wasn't working, how would you help me?
Services Sales Interview Questions
3,391 services sales interview questions shared by candidates
The most difficult question was the work related scenario.
Pretty standard questions you would expect at any job interview.Nothing out of the ordinary.Discussed background, education etc.
Are you licensed What’s you experience What role are you looking for Have you ever worked remotely Have you ever worked in sales
Describe a time where you had an irate customer call in wanting to speak with a supervisor or manager? What was your response and how did you handle the call?
Sell me a cup of coffee. (In person interview)
Describe a time where you have had to use your multi-tasking skills. (In person interview)
Explain what you think the daily tasks of this position would be. (Phone interview)
We are now going to "role play". I am a customer calling in to cancel my service, I do not have any additional services. Here is a list of products we sell. Ring-ring......
Name a time you dealt with a particularly unhappy customer what did you do to maintain the sale (I believe) and how did you handle it.
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