Due to my lack of customer service/sales experience, the role play scenarios were the only difficult things for me. Be prepared to sell something or to know how to handle a situation where you would have to credit a customer.
Services Sales Interview Questions
3,391 services sales interview questions shared by candidates
Tell me about a time you had to act with integrity.
Are you ok working more than 8 hours in a day?
If a customer called in for services what would you ask them?
Give me an example when you had to sell a product and how you did it?
Questions were related to sales and customer service.
Give an experience as to when you received good customer service.
With your experience, why would you want to be a call centre rep
Tell me about a time when you had to work with a team to complete meet a deadline.
How do you coach people?
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