Peet's is very much about putting on a song and dance for the customer. You are suppose to be the coffee & tea expert and be able to describe all the various offerings for the customer. Demonstrating that you can repeat over and over the same spill about the various blends with a happy smiley face is what the interview is all about.
What would you consider your opportunities to be?
Interview was driven around Molson Coors success factors and questions were based around this. "Where have you made a difference", "Can you tell me about a time when you have had to address a difficult situation and what was the outcome"
How have you handled a rude customer before?
How would you deal with a difficult customer?
What do you think you weakness is?
In an intense situation how do you respond fight or flight?
Describe your leadership and management style?
Q: What do you feel are important qualities in a leader?
My superiors with whom I interviewed started off by allowing me to present my case as to why my experience makes me well-suited for the supervisor position.
Viewing 1981 - 1990 interview questions