Simple competency based questions
Shift Interview Questions
6,494 shift interview questions shared by candidates
How can I fix a upset customer and make sure he/She leaves happy?
They wanted to know about me and why I was trying to choose walmart as my career.
If wanted to possibly move up in company someday cause there is always room to gain hours as well. as long as I want to work they are happy to have me and train me in the skills needed
They are all straight forward questions and answers, so there are no trick questions. It has to do more about how confident you are on your responses and how well spoken you are.
Why do you want the shift supervisor position?
I answered this above. She asked "Describe a time when you had a conflict at work, either with a supervisor or subordinate or customer, and how did you handle it?"
Would you rather have empathy, or accountability? You can only choose one, and you must be able to explain why you chose it.
How would you handle various situations if a customer complains ?
What was the worst experience I had with customer service and how did I deal with it.
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